What does SAP S/4HANA suggest when an invoice is entered with a different quantity than initially planned?

When an invoice is entered with a different quantity than initially planned, SAP S/4HANA suggests a reduced invoice amount based on the goods receipt. This approach reflects accurate accounting principles by ensuring that the payment reflects the actual goods received rather than the originally planned quantity.

By linking the invoice to the goods receipt, SAP S/4HANA helps maintain financial integrity and aligns procurement processes with the actual quantities delivered. This practice not only supports accurate financial reporting but also enforces accountability within the supply chain, as it confirms that payment corresponds to the performance of the supplier.

For the other options, a fixed penalty on the invoice amount would not typically be a suggested action because it could lead to disputes with suppliers over penalties that may not be justified by the actual circumstances of the invoice discrepancy. Cancelling the shipment is not a logical or practical response to an invoicing discrepancy, as it would disrupt the broader supply chain and could cause logistical issues. Lastly, while an automatic review of supplier performance is critical for long-term relationships and quality assurance, it wouldn’t directly address the specific issue of a mismatch between the invoice and the delivered quantity at the transactional level.